We’re looking for candidates willing to go above and beyond to deliver the results, service and experience that we pride ourselves on at Arrive. The Customer Relations Team Lead manages the accounts receivable function of their direct reports and owns the customer-facing accounting communication. Reporting to the Customer Relations Manager, this position oversees a team of Senior Customer Relations Specialists, Customer Relations Specialists and Customer Relations Clerks, and works closely with assigned sales teams to ensure efficient and timely completion of all accounting tasks and performance metrics. This position builds and manages internal & external relationships, and executes detail-oriented processes for daily functions. This role recommends and improves existing processes.