Retention Specialist

Retention Specialist

Rewards Network

Chicago
Permanent
Competitive
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The Retention Specialist, as a key member on the Retention and Recovery team, is responsible for resolving business interruptions throughout the life-cycle of our restaurant client relationships. To be successful in this role, one must enjoy working in a fast-paced, high-volume, call center environment.  The ideal candidate knows how to think strategically, has a strong work-ethic, is goal-oriented and a problem solver. It is essential to work effectively as part of a team, in collaboration with Sales, Contract Operations and Processing and look to resolve disputes professionally.