Technical Support Specialist

As a Technical Support Specialist, you will be part of a strategic team that supports customers and multiple teams within the organization. You will be responsible for researching, replicating, communicating with customers, creating engineering tickets, and contributing to the knowledge base. Regular collaboration with Level 1, Customer Success, Specialty Team, Engineering, and Product will be expected. Being part of this elite team will require; tenacity, curiosity, innovation, and proactiveness. Your contributions will directly impact how ActiveCampaign is seen as the leading CXA platform.