Quality Assurance Manager

As a Quality Assurance Manager, you will work closely with WHOOP Manufacturing, Supply Chain & Operations, Hardware Engineering, and Membership Services teams as you will be responsible for outgoing factory quality testing, field quality, and RMA processes/metrics. You will hands-on debug failures and product returns, analyze and action field diagnostic data, and conduct 8D based Root Cause Corrective Action (RCCA) to ensure clear and actionable learnings are fed back to technical teams to enable design improvement so our members have a best in class hardware product experience.