We’re seeking an ambitious Customer Support Representative to join Siilo’s growing User Team! This is an exciting opportunity to assist healthcare professionals in spreading knowledge worldwide. Our User Team consists of young professionals and is the first point of contact for Siilo’s 500,000+ users. The team is available daily (09:00-17:00) via different channels to assist our healthcare heroes in using our products. We strive to create a consistent and personal experience for all of them. In this role, you will have the opportunity to influence improvements for the Siilo products and User Team processes. Apart from your tasks within the User Team, you will also be in close contact with all other departments within the company to help out with a variety of projects. The progressive and transparent company culture results in a motivating and open work environment with many opportunities to grow. Also, since we’re a team of young professionals, we like to celebrate our milestones and achievements regularly!