Customer Service Associate - German speaker - London (0001)

Customer Service Associate (Senior CSA) is responsible for servicing inbound customer enquiries by providing information, solutions and troubleshooting. Activities include sales of inbound accounts (inbound communication channels), entering/tracking invoices and customer and sales data, as well as providing administrative assistance and support to the Sales team. Also handling all aspects of sales (price quotations, product and licensing information, solicitation, negotiation, and problem resolution).